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Survey Questions about the Website

Does your website have all the necessary information? Or maybe there is something that your customers or users are missing? Instead of guessing and creating incomplete web pages, ask them.

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Measure the effectiveness of your website using a simple pop-up website survey and find out:

We present the website deficiency reporting form, thanks to which you can quickly:

  • verify that your website is not missing any information,
  • find out if the landing page describes your services well,
  • find out if the product description page has all the pre-purchase information customers need to know.

Report deficiencies on the site in a simple website form

You will get all this information using a simple pop-up on the website. All you have to do is ask the appropriate questions, such as:

  1. Are you missing any information on this page?
  2. What information are you missing?
  3. What would you like to change on our website?
  4. Did you find all the information you need on the website before making a purchase decision?

The rule of thumb for a successful survey is: that the simpler, the better. Therefore, remember that our experts-prepared website defect report form can be freely modified and adapted to your business needs. You can do it by adding new questions, changing the content of the current ones, or modifying the survey appearance, e.g., by simply changing the color, skin, or adding a logo.

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We are recommended by:

We use Startquestion surveys to collect satisfaction metrics such as Net Promoter Score, measure our processes’ ease of use, and conduct UX research. The collected data allows us to set priorities for changes. At this point, it fully meets our needs, and what’s more – we are trying out more advanced applications, such as an integration with the transaction system. We recommend Startquestion as a user-friendly and flexible tool.

osoba

Krzysztof Gabruk

Customer Experience Chapter Leader at Santander Bank Poland

Startquestion allows us to take better care of the high level of service for our entire network. We use it to research our products, brand image, and service. The results help us to improve the quality of customer service because we know that the success of our business depends mainly on the people. This software allows us to easily verify both what customers think about our product and how they find out about us.

Ewa Minda-Korczak

Marketing Manager of Telepizza Poland

Among the possibilities the Startquestion software offers, we appreciate the most easily creating conditional questions, placing surveys in the company domain, and adjusting the layout to our specific needs. The possibility to create subaccounts that allow more experts to work with the tool and view research results simultaneously makes our research much easier.

osoba

Krzysztof Gabruk

Customer Experience Chapter Leader at Santander Bank Poland